Support20

Privacy Policy

Effective Date: 14 August 2025

Support20 - Professional IT Support Services

We respect your privacy and keep your data safe.

1. What We Collect

We collect the following types of information to provide you with the best IT support services:

Your name and contact details
Company information
Device details and specifications
Support history and interactions

2. How We Use It

• To provide IT support and resolve technical issues

• To manage your account and service subscriptions

• To improve our services and support quality

• To send important updates and service notifications

• To ensure compliance with legal and regulatory requirements

3. Sharing

• We don't sell your personal information to third parties

• We may share information with our internal support team to provide services

• We may share with trusted partners who help us deliver our services

• We may disclose information if required by law or to protect rights and safety

4. Security

• We protect your data with enterprise-grade security systems

• Access to your information is limited to authorized personnel only

• We use encryption and secure protocols to safeguard data transmission

• Regular security audits and updates are performed to maintain protection

5. Your Choices

• You can request a copy of your personal data at any time

• You can ask us to update or correct your information

• You can request deletion of your data (subject to legal requirements)

• You can opt out of non-essential communications

6. Cookies

Our website may use cookies to improve your browsing experience and provide personalized content. You can control cookie settings in your browser preferences. Some cookies are essential for the website to function properly.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

We're committed to protecting your privacy and being transparent about how we handle your data. If you need any clarification or have concerns, please reach out to us.