No IT Team?
No Problem.
Reliable, professional IT Helpdesk support for offices that need tech help — fast.
Support20
IT Support Dashboard
Email server back online
Speed increased by 40%
Stop letting tech issues
slow your business down

Staff stuck fixing emails and printers
Your team shouldn’t be stuck as IT troubleshooters. Every hour lost fixing tech issues is time taken away from growing your business.

No one to call when the network crashes
When systems go down, panic sets in. You need a reliable partner who can get you back online fast, before downtime costs you even more.

Microsoft 365 left unmanaged
Without proper setup and management, you’re not getting the full value from your software. That means wasted spend and missed productivity.

Unreliable IT support leaves you stranded
Unreliable support leaves you stranded when you need help most. You deserve consistent, professional service you can actually count on.

IT that works without full-time staff
Full-time IT staff is expensive and often unnecessary. You need flexible support that scales with your business, only when you need it.
Support20
Your IT Partner
You just want it to work without hiring full-time IT staff
no drama, just solutions.
The Support
Behind Your Business

Remote Helpdesk
phone, email, chat

Ticketing System

On-Site Visits
optional

Email Setup & Troubleshooting
Microsoft 365 / GSuite

Network Setup & Monitoring

Domain & Hosting Management

Software Licensing & Procurement

Staff Onboarding
laptops, email, VPN setup
Simple Plans That
Scale With You
Choose the perfect IT support package for your team size and needs.
Lite
For small teams (up to 10 users) looking for reliable IT support without overspending.
- Remote helpdesk
- Ticketing system
- Email support
Best for startup and lean teams
Growth
For growing teams (10–30 users) who need proactive IT care and personal guidance.
- 1 On-site visit/Month
- Email & Domain Support
- Network Monitoring
Best for SMEs scaling up
Enterprise
For multi-site organisations or 30+ users who need advanced IT partnership.
- Dedicated Tech Lead
- 2 On-site Visits
- IT Planning Support
Best for large organisations and multi-office setups
Not sure which plan is right for you?
Book a free consultation and we'll help you choose the perfect IT support package.
Trusted by Teams
Like Yours
"Support20 has been our tech safety net — always fast, always helpful. They transformed our chaotic IT situation into a smooth, reliable system."
APW Bangsar
Client since 2023 • 25 employees
Reduced downtime by 70%
Rebuilt network & cloud drive
Now fully managed by Support20's monthly plan
Ready to transform your IT experience?
Join companies like APW Bangsar who trust Support20 for reliable, professional IT support.
Get Your Free IT AssessmentWhy Choose
Support20?
Local support team, never outsourced
Friendly, Fast, Human
Scalable Packages
No long-term lock-ins
Transparent pricing
The Support20 Difference
Personal, professional, reliable
We keep your business running smoothly with reliable IT support you can count on.
Book Your Free
IT Health Check
Get a free assessment of your:
Network setup
Devices
Email system
Risks and inefficiencies
Get Started Today
Fill out this quick form and we'll be in touch within 24 hours.
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Contact
Support20
Service Area
Malaysia-wide
Klang Valley & Remote
Operating Hours
Mon–Fri, 9am–6pm
Ready to Get Started?
Your IT journey begins here
Don't let IT problems slow you down. Contact us today and experience the Support20 difference.
Response Guarantee: We'll get back to you within 24 hours, usually much sooner.