Professional IT Support

No IT Team?
No Problem.

Reliable, professional IT Helpdesk support for offices that need tech help — fast.

Support20

IT Support Dashboard

Network Status
Online
Active Tickets
2
Security Score
98%
Response Time< 15 min
Issue Resolved

Email server back online

Network Optimized

Speed increased by 40%

Common IT Challenges

Stop letting tech issues
slow your business down

Staff stuck fixing emails and printers

Staff stuck fixing emails and printers

Your team shouldn’t be stuck as IT troubleshooters. Every hour lost fixing tech issues is time taken away from growing your business.

See how we solve this
No one to call when the network crashes

No one to call when the network crashes

When systems go down, panic sets in. You need a reliable partner who can get you back online fast, before downtime costs you even more.

See how we solve this
Microsoft 365 left unmanaged

Microsoft 365 left unmanaged

Without proper setup and management, you’re not getting the full value from your software. That means wasted spend and missed productivity.

See how we solve this
Unreliable IT support leaves you stranded

Unreliable IT support leaves you stranded

Unreliable support leaves you stranded when you need help most. You deserve consistent, professional service you can actually count on.

See how we solve this
IT that works without full-time staff

IT that works without full-time staff

Full-time IT staff is expensive and often unnecessary. You need flexible support that scales with your business, only when you need it.

See how we solve this

Support20

Your IT Partner

You just want it to work without hiring full-time IT staff

Support20 is your on-call IT partner
no drama, just solutions.
Complete IT Services

The Support
Behind Your Business

Remote Helpdesk

Remote Helpdesk

phone, email, chat

Learn more
Ticketing System

Ticketing System

Learn more
On-Site Visits

On-Site Visits

optional

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Email Setup & Troubleshooting

Email Setup & Troubleshooting

Microsoft 365 / GSuite

Learn more
Network Setup & Monitoring

Network Setup & Monitoring

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Domain & Hosting Management

Domain & Hosting Management

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Software Licensing & Procurement

Software Licensing & Procurement

Learn more
Staff Onboarding

Staff Onboarding

laptops, email, VPN setup

Learn more

Ready to get started?

Choose your plan and get the support your business needs.

View Pricing Plans
Flexible Pricing Plans

Simple Plans That
Scale With You

Choose the perfect IT support package for your team size and needs.

Lite

RM450/mo

For small teams (up to 10 users) looking for reliable IT support without overspending.

  • Remote helpdesk
  • Ticketing system
  • Email support

Best for startup and lean teams

Start with support
Most Popular

Growth

RM1,000/mo

For growing teams (10–30 users) who need proactive IT care and personal guidance.

  • 1 On-site visit/Month
  • Email & Domain Support
  • Network Monitoring

Best for SMEs scaling up

Grow With Confidence

Enterprise

Custom

For multi-site organisations or 30+ users who need advanced IT partnership.

  • Dedicated Tech Lead
  • 2 On-site Visits
  • IT Planning Support

Best for large organisations and multi-office setups

Let’s Build Your IT Strategy

Not sure which plan is right for you?

Book a free consultation and we'll help you choose the perfect IT support package.

Client Success Story

Trusted by Teams
Like Yours

"Support20 has been our tech safety net — always fast, always helpful. They transformed our chaotic IT situation into a smooth, reliable system."
APW

APW Bangsar

Client since 2023 • 25 employees

Reduced downtime by 70%

Rebuilt network & cloud drive

Now fully managed by Support20's monthly plan

Ready to transform your IT experience?

Join companies like APW Bangsar who trust Support20 for reliable, professional IT support.

Get Your Free IT Assessment
Why Support20

Why Choose
Support20?

Local support team, never outsourced

Friendly, Fast, Human

Scalable Packages

No long-term lock-ins

Transparent pricing

The Support20 Difference

Personal, professional, reliable

We keep your business running smoothly with reliable IT support you can count on.

Experience IT support that actually works
Free IT Assessment

Book Your Free
IT Health Check

Get a free assessment of your:

Network setup

Devices

Email system

Risks and inefficiencies

Get Started Today

Fill out this quick form and we'll be in touch within 24 hours.

By submitting this form, you agree to receive communications from Support20. We respect your privacy and will never share your information.

Get In Touch

Contact
Support20

Service Area

Malaysia-wide

Klang Valley & Remote

Operating Hours

Mon–Fri, 9am–6pm

Ready to Get Started?

Your IT journey begins here

Don't let IT problems slow you down. Contact us today and experience the Support20 difference.

Response Guarantee: We'll get back to you within 24 hours, usually much sooner.